We use your personal data for many reasons, from understanding how our users engage with our service to informing our marketing and advertising. Ultimately, this allows us to develop our service in a way that it’s better for our users.
These are the main reasons why we collect and use data about our users:
We try to be as careful as possible about your personal data and below you can find the details of what we do to protect your privacy. This policy covers, among other topics: your rights and obligations, our dealings with you and transparency about how we collect and use your personal data, commitments on how we protect your personal data, commitments on how we will facilitate your rights and respond to your questions.
Personal data is any information about you by which you can be identified. This can include information such as:
The data controller for our app and sites is Captain Ltd, Rua Pedro Ivo 1, Lisboa. This means that we are responsible for deciding how and why we hold and use your personal data. If you want to contact us, you can find our contact details in the “How to contact us” section below.
We collect personal data when you sign up for our App services and when you browse our sites. This information is used to make the service function, communicate with our users, display advertising and analyse how visitors use our App and site.
The personal data we collect when you sign up for our App is:
When you register on the Captain App we will recognise you through your phone number.
When you use our site or App we may also use
We collect personal data when you:
We do not aim any of our services directly at children under the age of 13 and we do not knowingly collect personal data about children under 13.
We have implemented appropriate technical and organisational controls to protect your personal data against unauthorised processing and against accidental loss, damage or destruction. Unfortunately, sending information via the internet is never completely secure. Although we will do our best to protect your personal data once with us, we cannot guarantee the security of any personal data sent to our site or app while still in transit – and so you provide it at your own risk.
We do not share your personal data with other people or organisations that are not directly linked to us except under the following circumstances:
We will not share your personal data with anyone for their own marketing purposes unless we have your explicit permission to do this.
If we no longer need your data, we will delete it or make it anonymous by removing all details that identify you. If we have asked for your permission to process your personal data and you withdraw your permission, we will delete your personal data.
From time to time we may send you service communications related to the functioning of the service itself.
If we have your permission, we may send you materials we think may interest you. You can decide not to receive these communications at any time.
Sometimes we may contact you for market research purposes, for example about a survey.
Finally, if you raised a query or a complaint with us, we may contact you to answer your query or to resolve your complaint.
When you visit our site and use our App, we may collect personal data from you automatically using cookies or similar technology. A cookie is a small file that can be placed on your device that allows us to recognise and remember you.
You can contact us with regard to the following rights in relation to your personal data:
If you want to make any of these requests, please contact email@example.com
We may need to request specific information from you to help us confirm your identity.