Privacy Policy

This is the privacy policy for Captain.pt and associated apps.

We use your personal data for many reasons, from understanding how our users engage with our service to informing our marketing and advertising. Ultimately, this allows us to develop our service in a way that it’s better for our users.

These are the main reasons why we collect and use data about our users:

1. To provide the service that you use;
2. To create content that is relevant to you and improves your experience in our App;
3. To carry out marketing analysis and send you communications when we have your permission;
4. To allow us to show advertising on our sites.

We try to be as careful as possible about your personal data and below you can find the details of what we do to protect your privacy. This policy covers, among other topics: your rights and obligations, our dealings with you and transparency about how we collect and use your personal data, commitments on how we protect your personal data, commitments on how we will facilitate your rights and respond to your questions.

1. About this Privacy Policy

This Privacy policy explains how we (Captain, Ltd) collect, use, share and transfer your personal data when you use the services provided by our Application and captain.pt

Personal data is any information about you by which you can be identified. This can include information such as:

1. your name, date of birth, email address, mobile number;
2. information about your device (such as the IP address, which is a numerical code to identify your device that can provide information about the country, region or city where you are based); and
3. information relating to your personal circumstances and how you use our apps and website.

Sometimes our App and website may contain links to third papery sites and services. These sites and services have their own privacy policies. If you follow a link to a third party, you should read the privacy policy shown on their site.

2. Who we are and how to contact us

The data controller for our app and sites is Captain Ltd, Rua Pedro Ivo 1, Lisboa. This means that we are responsible for deciding how and why we hold and use your personal data. If you want to contact us, you can find our contact details in the “How to contact us” section below.

3. What personal data do we collect and how we use it

We collect personal data when you sign up for our App services and when you browse our sites. This information is used to make the service function, communicate with our users, display advertising and analyse how visitors use our App and site.

The personal data we collect when you sign up for our App is:

1. Your name;
2. Your phone number;
3. Your photograph, if you add one to your profile;
4. The games you took part and where they happened;
5. The groups you are part of;

When you register on the Captain App we will recognise you through your phone number.

When you use our site or App we may also use cookies or similar technology to collect extra data, including:

1. your IP address - a numerical code to identify your device and which can provide information about the country, region or city where you are based;
2. your browsing history of the content you have visited on our sites and/or app, including information on how you were referred to our sites via another website; and
3. details of your devices, for example, the unique device ID, unique advertising ID and browsers used to access our content.

When you use our site or App we may also use

4. How we collect personal data

We collect personal data when you:

• register on Captain App;
• use our Captain App
• contribute to fund and support Captain;
• attend our events;
• enter our competitions and surveys;
• post in our online community;
• sign up for marketing communications;
• access our sites, through cookies and other similar technology; and
• when you contact us via email, social media, our apps or similar technologies or when you mention us on social media.

5. Using Children’s Personal data

We do not aim any of our services directly at children under the age of 13 and we do not knowingly collect personal data about children under 13.

6. Security of Personal data

We have implemented appropriate technical and organisational controls to protect your personal data against unauthorised processing and against accidental loss, damage or destruction. Unfortunately, sending information via the internet is never completely secure. Although we will do our best to protect your personal data once with us, we cannot guarantee the security of any personal data sent to our site or app while still in transit – and so you provide it at your own risk.

7. Who we share your personal data with

We do not share your personal data with other people or organisations that are not directly linked to us except under the following circumstances:

• We may share your data with any organisation that is in the course of providing services our behalf related to IT infrastructure;
• We may reveal your personal data to any law enforcement agency, court, regulator, government authority or other organisation if we are required to do so to meet a legal or regulatory obligation;
• We may reveal your personal data to any other organisation that buys, or to which we transfer all, or substantially all, of our assets and business. If this sale or transfer takes place, we will use reasonable efforts to try to make sure that the organisation we transfer your personal data to uses it in line with our privacy policy.

We will not share your personal data with anyone for their own marketing purposes unless we have your explicit permission to do this.

8. How long we keep your personal data

We keep your personal data for only as long as we need to. How long we need your personal data depends on what we are using it for as set out in this privacy policy.

If we no longer need your data, we will delete it or make it anonymous by removing all details that identify you. If we have asked for your permission to process your personal data and you withdraw your permission, we will delete your personal data.

9. How we may contact you

From time to time we may send you service communications related to the functioning of the service itself.

If we have your permission, we may send you materials we think may interest you. You can decide not to receive these communications at any time.

Sometimes we may contact you for market research purposes, for example about a survey.

Finally, if you raised a query or a complaint with us, we may contact you to answer your query or to resolve your complaint.

10. Cookies and similar technology

When you visit our site and use our App, we may collect personal data from you automatically using cookies or similar technology. A cookie is a small file that can be placed on your device that allows us to recognise and remember you.

11. Your rights with regard to the personal data that we hold about you

You can contact us with regard to the following rights in relation to your personal data:

• If you’d like to have a copy of the personal data we hold on you or if you think that we hold incorrect personal data;
• Where you have provided us with consent to use your personal data, you can withdraw this at any time;
• You have the right to ask us to delete your personal data. We will attend your request unless there are legal or otherwise valid reasons stated in this policy, not to do so.

If you want to make any of these requests, please contact dataprotection@captain.pt

We may need to request specific information from you to help us confirm your identity.